Bingo Attendance Frequently Asked Questions (FAQs)
I get an error saying ‘Unable to Authenticate’ when I scan?
Press F5 key on the keyboard and try scanning again. If it still doesn’t work contact your hall admin.
I get an error saying ‘Barcode not Valid’ when I scan ?
Press F5 key on the keyboard and try scanning again. If it still doesn’t work, try entering the 6-digit barcode exactly same through the keyboard and “DO NOT PRESS ENTER”.
I get a message saying ‘No Sessions can be logged on at current time’ when I scan?
Please check the schedule and the charity you are attending.
The page is asking for login?
Click on the login button and if it ask for the permission, press “Allow” which will take you to the scanning page. If it ask for the login credentials, please contact your hall admin.
The screen appears black?
Try pressing Enter or space key on the keyboard, if it doesn’t work press power button onetime and wait for screen to turn on. Select user as “Bingo-Kiosk” and press sign-in and follow steps from Previous step.